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SOCIAL AND CHANNELS
WhatsApp Requires external approval Method to be defined
Contextualize channel conversations through approved consent and scope.
Talk about this connector WhatsApp Authorized source CONECTA ENGINE Context with provenance Permissions and limits remain visible.
OVERVIEW
What this source adds to the context.
WhatsApp requires external approval and consent for any conversation connection.
QUERYABLE CONTEXT
Channel conversations with explicit privacy
WhatsApp may only enter SOCEO after the platform’s external approval and the consent applicable to the conversations. Within that scope, authorized messages and contacts may provide customer service context. SOCEO will not send replies through the channel or treat private communication as freely available data.
QUESTIONS THIS SOURCE HELPS ANSWER
What commercial doubts are repeated in the consented conversations of this channel?
Which customers are waiting for a response within the authorized customer service scope?
Which messages cannot enter the context due to lack of consent?
WHAT IT CONNECTS
Capabilities of this connector. WhatsApp: conversations with consent
Use messages only when consent and external approval allow.
WhatsApp: channel contacts
Link contacts without expanding access beyond authorized conversations.
WHY IT MATTERS
Benefits in real work. WhatsApp: customer service with context
Understand a channel conversation while preserving your access restrictions.
WhatsApp: privacy by scope
Do not treat private communication as data freely available for any use.
OPERATIONAL CONTRACT
Access is clear before connection. 01 What is included OBJECTS conversations · messages · contacts ACCESS Indexed CAPABILITIES Read · Synchronize 02 How authorization works AUTHENTICATION Authentication and technical scope will be defined with the authorized source. PERMISSIONS Access is limited to sources and permissions authorized by the customer. TOOLS None declared 03 How it is maintained SYNCHRONIZATION Updates are subject to the technical contract and the frequency allowed by the source. LIMITS Capabilities depend on scope, documentation and technical validation.
KEEP EXPLORING
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YOUR CONTEXT FIRST
See how WhatsApp fits into your business map. Talk about this connector